Privacy Policy

Last Updated: November 2025

At STB Properties UK LTD ("we", "us", "our"), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal information you provide to us through our website.

1. Information We Collect

We may collect and process the following data about you:

Identity Data: First name and last name.
Contact Data: Email address and telephone number.
Property Data: Address, postcode, and details about the property you wish to sell.

2. How We Use Your Information

We use your data strictly for the following purposes:

To contact you regarding your enquiry and provide a property valuation or cash offer.
To arrange viewings or discussions about your property.
To communicate with you throughout the sales process.

We do not use your data for marketing newsletters unless you explicitly opt-in.

3. Data Sharing

We do not sell your personal data to third parties.

We may share your information with trusted professional partners (such as solicitors or surveyors) only if it is necessary to progress your sale, and we will always inform you before doing so.

Investor introductions and your enquiry

We may assess a direct purchase or discuss introducing your property to suitable investors. We will ask for your permission before sharing your contact details with investors, and explain what is shared and why. You do not agree to an investor introduction just by submitting the enquiry form.

Enquiries are handled using our form submission provider, Formspree, and our email service. These services process the information needed to receive and respond to your enquiry. Website analytics may record page views and interaction events; we do not include your form answers, phone number, email or property address in our custom analytics events.

4. Data Security

We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees and partners who have a business need to know.

5. Your Legal Rights (GDPR)

Under data protection laws, you have rights including:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via the form below or using our official contact details in the footer.